[Cancellation Policy for Private Lesson]
Please contact us as soon as possible if you cannot attend your class, so that we can make arrangements to accommodate you. If you contact us 24 hours prior to your scheduled lesson, we can offer you a make-up lesson within your contract period. Should your lesson be scheduled for a Monday, please contact us no later than 6pm on the preceding Saturday. If the preceding day falls on a public holiday, please contact no later than 6pm before the public holiday. If a cancellation notice is received later than this, the full lesson charge will be levied.
Lessons on Skype are for one person with a teacher. You can tell the teacher what you want to study:
[Cancellation Policy for Skype lessons]
You must agree with the teacher the schedule of the lesson and your goals. We require at least 24 hours notice if you have to cancel a lesson. Please note that Hop-là school has a 24 Hour Cancellation Policy for SKYPE lessons. If you are unable to attend your SKYPE lesson as scheduled, you can change your lesson by contacting the school (email). If a cancellation notice is received later than this, the full lesson charge will be levied.
[Cancellation Policy for Trip Preparation Course]
Please contact us as soon as possible if you cannot attend your class, so that we can make arrangements to accommodate you. If you contact us 24 hours prior to your scheduled lesson, we can offer you a make-up lesson within your contract period. Should your lesson be scheduled for a Monday, please contact us no later than 6pm on the preceding Saturday. If the preceding day falls on a public holiday, please contact no later than 6pm before the public holiday. If a cancellation notice is received later than this, the full lesson charge will be levied.
Remarks:
Textbook charges are not included in the fee and the fee of Textbook is approx. ¥3,000
We offer Free trial lesson
Lessons before 10am (from Tuesday to Friday) are available for an additional ¥525
Payment and Cancellation Policy:
Students will not be charged if cancellations are made 24 hours before the scheduled class or lesson. A lesson cancelled after this period, will be charged as a normal lesson. Money paid can’t be refunded under any circumstances.